If a discrepancy cannot be resolved by working directly with your prime vendor, who should you contact?

The correct answer is the Defense Logistics Agency (DLA) because it plays a crucial role in managing and overseeing logistics and supply chain operations for the Department of Defense. If issues arise that cannot be settled with a primary vendor—such as problems with delivery, inventory, or product quality—turning to the DLA ensures that you reach a higher authority equipped to handle logistics discrepancies efficiently.

The DLA offers comprehensive support and resources that are vital in addressing and resolving supply chain concerns. They have the necessary authority, expertise, and tools to intervene and facilitate feedback, streamline processes, and ensure compliance with military logistics standards.

The Logistics Support Agency, while involved in logistics within the military context, does not directly handle vendor discrepancies or supply chain management in the same way that the DLA does. The Department of Health typically focuses on health-related regulations and oversight rather than logistics issues specific to military supply. The Federal Supply Service is more oriented towards supply chain management for civilian agencies and may not have the same level of involvement in resolving military vendor discrepancies as the DLA.